Hours

Mon 8:30am - 5:00pm

Tue 8:30am - 5:00pm

Wed 8:30am - 5:00pm

Thu 8:30am - 5:00pm

Fri 8:30am - 12:30pm

(Closed Public Holidays)

Appointments can be made by either:

1. Clicking on the Book Appointment tab at the top of the page or
2. Calling 03 5743 2211

Fees

Private Clients and EPC Clients

There will be an initial consultation fee on your first visit which generally consists of Assessment, Diagnosis, Treatment, Re-Assessment and Exercise Prescription.

A subsequent consultation consists of Assessment, Treatment, Re-assessment and progression of exercises.

There are different price costs for an initial and subsequent consultation.

Payment is required on the day of your consultation.

Work Cover and TAC Clients

A Gap Fee will be charged at each consultation if there is a gap between what our fees are and what the Work Cover and TAC charges are.

Payment of the Gap Fee is required on the day of consultation.

If your claim is denied then the client is responsible for any fees outstanding.

Veterans Affairs (DVA - Gold/White Card) clients are bulk billed if approved.

HI-CAPS:

If you have private health cover you may be able to claim directly using our HI-CAPS terminal with your health fund card and therefore only have to pay the gap. Health Fund rules and regulations vary greatly so we encourage you to check with your specific health fund for details on eligibility and refunds

Yarrawonga Mulwala Physiotherapy is a Members Choice Physiotherapist for:

• Medibank Private
• BUPA

Cancellation:

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice.

We ask for this advance notice so that we can offer this appointment to another client.

A fee may be charged if a client does not show up for an appointment, or if insufficient notice is given.